Amy Heyes , BACP

Amy Heyes is a person-centred counsellor registered with the BACP, the British Association for Counselling and Psychotherapy, which is the professional body for counsellors in the United Kingdom. With three years of clinical experience, she has supported people facing stress, anxiety, chronic pain and disability, and has worked with clients who have experienced many forms of abuse.

Amy offers a calm, non-judgmental space where talking and reflection are central to finding clarity and direction. Her person-centred approach prioritises the client’s own experience, giving people room to explore feelings and make sense of difficult situations. She listens attentively and may offer observations or reflections designed to help clients see different perspectives and identify practical steps forward.

Amy works collaboratively with people coping with life changes, grief, relationship challenges, and issues such as self-esteem, addictions and trauma. She aims to stand alongside clients during difficult moments until they feel able to move forward. Her practice focuses on helping individuals articulate what matters to them and discover ways to manage stressors and rebuild a sense of balance and purpose.

Person-Centred and Trauma-Informed Support Online

Amy primarily practices using a person-centred approach, which places the client’s experience at the heart of therapy. This method emphasizes listening, empathy, and reflective responses so people can explore their feelings, clarify values, and build self-understanding - it is often helpful for issues like low self-esteem, depression, and coping with life changes.

She also uses trauma-informed principles when working with people who have experienced abuse or other traumatic events. This perspective recognises common trauma responses, moves at a pace set by the client, and focuses on stabilising symptoms and building coping skills before addressing distressing memories.

Finding the right approach is part of the therapeutic process. Amy works collaboratively with clients to identify which techniques and pace best match their needs, goals, and preferences, adjusting the work as progress is made.

Online therapy offers flexibility for different schedules and needs. Video calls, phone sessions, live chat, and text-based messaging make it possible to engage from home or other locations, reduce travel time, and allow therapy to fit alongside work, family, and health considerations. These options can help make consistent, ongoing support more accessible for many people.