Crystal Dungan , LPC

Crystal Dungan is a Licensed Professional Counselor (LPC) with a Master’s in Community Counseling from Webster University and approximately 10 years of clinical experience. She began her career in a psychiatric hospital setting where she worked with a diverse population that included adults, military service members, veterans, seniors with behavioral health needs, rehabilitation patients, and children and adolescents.

Today she focuses on supporting military members and their families, providing short-term, solution-based counseling for individuals as well as couples. Her background in varied care environments informs a flexible approach that adapts to each person’s circumstances and goals.

Her style is intentionally relaxed and conversational, designed to put people at ease while the work maintains clear professional boundaries. She aims to reduce the anxiety that can come with beginning therapy and to tailor interventions to the unique needs of each client. Crystal works with a wide range of concerns including stress, anxiety, relationships, depression, addictions, grief, and caregiver or first responder issues.

She is passionate about this work and welcomes the opportunity to collaborate with individuals and couples to find practical, compassionate pathways forward.

Approaches that translate well to online therapy

Client-centered therapy emphasizes a warm, nonjudgmental therapeutic relationship in which the therapist listens closely and helps clients explore their own goals and solutions. This approach can be especially helpful for building self-esteem, navigating relationship concerns, and addressing life transitions.

Cognitive Behavioral Therapy (CBT) focuses on identifying unhelpful thoughts and behaviors and developing practical strategies to change them. CBT is often used for anxiety, depression, stress management, and coping with addictive patterns because it offers clear tools clients can apply between sessions.

The Gottman Method is aimed at couples work and centers on improving communication, increasing emotional connection, and resolving conflict through research-based interventions. It is useful for partners dealing with trust, intimacy, and recurring relationship patterns.

Finding the right approach is part of the therapeutic process, and the therapist works collaboratively with each person to determine which methods best fit their needs, goals, and preferences. Licensed professionals adapt techniques over time to meet changing priorities and circumstances.

Online therapy offers practical flexibility - sessions can occur by video call or phone, and shorter interactions are possible through live chat or text-based messaging. These options make it easier to fit consistent care into busy schedules, support ongoing progress between appointments, and maintain accessibility for clients in varied locations.