Fiona Connell , NCPS

Fiona Connell invites people to take the next step toward healing and growth, recognizing that asking for help is often the most difficult part of the process. She offers steady support for those who may feel overwhelmed by the prospect of starting therapy and is available to accompany clients as they explore change.

Having worked for many years with a mental health charity, Fiona recently established her own private practice. She works as a Pluralistic Counsellor, which means she draws on a range of therapeutic methods and tailors them to each person’s needs. Her practice is grounded in a person-centred approach, so sessions are shaped around the client rather than a preexisting plan.

Fiona aims to create a non-judgemental, safe space where people can examine their lives, emotions, and options for moving forward. She emphasizes warmth, kindness, and integrity to build a trusting, honest partnership and uses regular check-ins to ensure therapy continues to meet changing needs. personal nature of sessions is an integral part of that partnership and will only be breached where there is a serious risk of harm to the client or others.

Fiona holds the NCPS credential, reflecting her professional training and commitment to recognised standards in counselling practice.

Practical approaches for online therapy and personalised care

Fiona uses a person-centred approach that focuses on the client’s own goals, experiences, and pace. This approach emphasises empathy and active listening, helping people who are dealing with stress, anxiety, grief, or low self-esteem to feel heard and understood while they find their own solutions. She also practises pluralistic counselling, which combines techniques from multiple evidence-based methods so the work can be adapted to the individual. This flexibility can be helpful for complex presentations such as trauma, depression, addictions, or career-related stress, because different tools can be introduced as needed.

Choosing the right therapeutic approach is part of the work itself. Fiona collaborates with clients to identify which methods best match their needs, goals, and preferences, and she adjusts the plan as progress is made. That collaborative stance helps ensure therapy remains relevant and effective for each person.

Online therapy with Fiona is offered through video calls, phone sessions, live chat, and text-based messaging, giving practical options for different schedules and comfort levels. These formats make it easier to fit therapy into daily life, reduce travel time, and maintain continuity of care when in-person meetings are not possible, while allowing licensed professionals and therapists to deliver meaningful, evidence-informed support.