Florbela Santos , BACP

Florbela Santos is a UK-based therapist with 13 years of professional experience who supports people working through stress, anxiety, relationship concerns, family conflict, trauma, and abuse. She brings a respectful, sensitive, and compassionate approach to each interaction, tailoring conversations and treatment plans to reflect the specific needs and circumstances of each person she sees. She works with family conflicts but does not provide couples therapy, and she applies her experience to help clients manage depression, addictions, grief, intimacy-related issues, sleep and eating difficulties, parenting challenges, anger, self-esteem concerns, and life transitions.

Florbela also addresses a range of related areas including attachment and abandonment issues, body image, codependency, dissociation, substance use problems, fertility and family-of-origin issues, self-harm, social anxiety, and compassion fatigue. She holds BACP accreditation, a UK professional association for counsellors and psychotherapists, and accepts clients from the United Kingdom as well as international clients. Beginning therapy can feel like a big step, and Florbela acknowledges the courage involved in starting this work while offering a collaborative, individualized process that aims to meet each client where they are.

Approaches and Online Care with Florbela Santos

Florbela integrates Client-Centered Therapy and Mindfulness Therapy into her online practice. Client-Centered Therapy focuses on creating an accepting, nonjudgmental space where the person leads the pace of change and the therapist offers empathy and support - it is useful for improving self-esteem, relationship patterns, and coping with life transitions. Mindfulness Therapy teaches present-moment awareness and gentle observation of thoughts and feelings, helping people manage anxiety, stress, and emotional reactivity.

She approaches therapeutic choices collaboratively, exploring which methods align with a person’s goals, history, and preferences. Florbela works with each client to adapt techniques and to adjust the plan as progress unfolds, so finding the right fit is part of the therapeutic process rather than a one-time decision.

Online therapy with Florbela is offered via video calls, phone sessions, live chat, and text-based messaging to provide flexibility and accessibility across different schedules and needs. These options allow licensed professionals and therapists to deliver consistent care while accommodating work, family, travel, and mobility considerations, making it easier for people to keep continuity in their therapeutic work.