Francesca Martin , BACP

Francesca Martin offers a calm, attentive space for people who need someone to listen. She is a qualified Person-Centred Counsellor with an additional qualification in Couples Counselling and a CPD certificate in Online and Telephone Counselling. As a registered member of the BACP - the British Association for Counselling and Psychotherapy - she works to recognised professional standards and ethical practice. She is also a qualified Counselling Supervisor.

Francesca has provided counselling to young people, adults and couples in a range of settings, including schools and specialist agencies that focus on alcohol-related issues. She spent 11 years working as a School Counsellor, and this background informs her calm, practical approach when supporting clients through difficult transitions and challenging circumstances.

She has a particular interest in relationship work and in helping people make sense of what is troubling them without directing their choices. Francesca aims to hear each person with acceptance and understanding, and to support them in exploring options and building greater clarity. She offers a private, personal space and listens with empathy and respect, looking forward to meeting people who are ready to begin that process.

Client-centred and Couples Work Delivered Online

Francesca Martin practises client-centred therapy, an approach that places the person at the heart of the process. It emphasises empathy, acceptance and non-directive support so clients can explore their thoughts and feelings at their own pace - an approach that can be helpful for stress, anxiety, self-esteem concerns and coping with life changes.

She also has additional training in couples counselling, which focuses on communication, understanding patterns between partners and finding practical ways to address relationship difficulties. Couples work can help partners rebuild trust, improve connection and clarify shared goals.

Finding the right approach is part of the therapeutic journey. Francesca works collaboratively with each person to identify which methods best suit their needs, goals and preferences, and adapts the work as therapy progresses so clients feel involved in decisions about their care.

Online therapy options - video calls, phone sessions, live chat and text-based messaging - offer flexibility and make it easier to fit sessions around daily life. These formats allow licensed professionals and therapists to provide ongoing support from a distance, with different modes suiting deeper conversations or shorter check-ins according to client preference.