Heidi Shock , LMSW

Heidi Shock is a Licensed Master Social Worker (LMSW) with 14 years of experience working with high-risk clients, primarily within the criminal justice system. She holds a bachelor of arts in Psychology from the University of Michigan and a Master of Social Work from Michigan State University. The LMSW credential indicates advanced graduate training in social work and clinical practice as a licensed social work professional.

Heidi brings a laid-back, non-judgmental presence that aims to create a supportive space where people can talk about barriers affecting their lives. Her practice has included work with a wide range of concerns such as depression, anxiety, PTSD and other trauma-related issues, substance misuse, mood and personality disorders, ADHD, and grief and loss. She has experience with clients across demographics and age ranges, from teens through older adults.

Her therapeutic style draws from Client-Centered and Cognitive-Behavioral methods as well as Solution-Focused techniques, Motivational Interviewing, Narrative therapy, and Rational-Emotive approaches. Heidi focuses on practical skills, compassionate support, and collaborative planning to help individuals address patterns that get in the way of their goals. Rather than a one-size-fits-all model, she adapts interventions to each person’s priorities and strengths.

Therapeutic Approaches and Online Support

Heidi integrates Client-Centered Therapy and Cognitive Behavioral Therapy (CBT) into her online practice. Client-Centered Therapy focuses on meeting people where they are, listening carefully, and building a collaborative relationship that supports personal growth; it is often helpful for building self-esteem and navigating life transitions. CBT helps identify and change unhelpful thoughts and behaviors through practical strategies, and it is commonly used for anxiety, depression, and coping skills development. She also draws on Dialectical Behavior Therapy (DBT) techniques when appropriate - DBT emphasizes emotion regulation, distress tolerance, and interpersonal effectiveness for intense emotional states and relationship challenges.

Choosing the right approach is part of the therapeutic process. Heidi works collaboratively with clients and other licensed professionals to determine which methods fit best with each person’s goals, strengths, and preferences, and she adapts plans over time as needs change.

Online therapy offers flexible ways to engage - video calls, phone sessions, live chat, or text-based messaging - which can make scheduling easier and help people access therapy from different locations. These options support consistent care and allow therapists to use the approaches above in ways that suit each client’s lifestyle and comfort level.