Jacquelyn (Jackie) Burns , LPCC

Jacquelyn (Jackie) Burns is a Licensed Professional Clinical Counselor (LPCC) with 17 years of clinical experience helping people navigate relationship challenges, trauma, grief, and life transitions. She blends clinical training with a long-held conviction that individuals often carry the resources they need to grow - and that therapy can help uncover and activate those strengths. Jackie approaches each person as an individual, tailoring treatment plans to the client’s concerns, goals, and life context rather than relying on a one-size-fits-all model.

Her counseling style emphasizes a nurturing, listening presence that invites openness and authentic exploration. She respects human dignity and maintains a nonjudgmental stance, working with clients to restore balance across mind, body, and spirit. Jackie specializes in relationship issues, self-esteem and identity concerns, conflict resolution, anger management, depression, grief and loss, shame, trauma and abuse, and spiritual discernment. She also works with a wide range of life stressors including career questions, parenting struggles, addictive behaviors, and issues related to attachment, abandonment, and caregiving. Based in Ohio, Jackie aims to help people mend what troubles their soul so they can move toward greater inner peace and a more fulfilling quality of life.

Approaches That Guide Online Therapy

Jacquelyn often draws on client-centered therapy, which centers the person seeking help and emphasizes empathy, active listening, and collaboration. This approach helps people working through relationship difficulties, self-esteem concerns, and transitions by making space for their own priorities and pace.

She also incorporates elements of Jungian therapy and narrative therapy. Jungian therapy attends to personal meaning, symbols, and life themes to support deeper self-understanding, which can be useful for identity questions, grief, and persistent patterns. Narrative therapy focuses on the stories people tell about their lives, helping them separate themselves from problems and to rewrite narratives in ways that promote agency and healing.

Finding the right therapeutic approach is part of the process, and licensed professionals will work collaboratively with each person to determine which methods fit best based on needs, goals, and preferences. Jackie aims to tailor the plan together with the client so therapy feels relevant and workable.

Online therapy offers practical flexibility - sessions can take place as video calls, phone sessions, live chat, or text-based messaging to suit different schedules and comfort levels. These options make it easier to maintain continuity of care during busy seasons of life, from managing stress and anxiety to addressing relationship or grief concerns, while allowing therapists and clients to connect consistently across distance.