Jackie Garratt , BACP

Jackie Garratt is a counsellor and life coach who brings eight years of professional experience to her work helping people rebuild wellbeing and a sense of purpose. She supports individuals through periods of stress, anxiety, trauma and abuse, parenting challenges, relationship and family difficulties, grief, addiction, eating and intimacy-related concerns, and a wide range of other life transitions and mental health issues. Jackie combines a warm, down-to-earth manner with a calm and compassionate presence to create a respectful space where people can explore what matters to them and begin to move forward.

She is registered with the British Association of Counselling and Psychotherapy (BACP), the professional body for counsellors and psychotherapists in the United Kingdom, and has completed additional post-qualification training to work with young people and survivors of sexual violence. Jackie is also qualified as a life coach, which she integrates into sessions when addressing mindsets and limiting self-beliefs to support practical change as well as emotional growth.

Drawing on a person-centred foundation, she uses a flexible blend of therapeutic methods including cognitive behavioral techniques, Acceptance and Commitment Therapy, and solution-focused work so that each session can be tailored to the individual. Her background in community roles - including youth and support work, foster caring, and coordinating women’s projects - brings experience supporting people affected by domestic abuse, childhood trauma, complex mental health challenges, neurodivergence, and chronic health conditions.

Jackie works with adults and parents who want clearer coping strategies, improved relationships, or help navigating major life changes. For those who wish to include faith in their sessions, she can offer Christian counselling while also working respectfully with people of different beliefs or no faith background.

Therapeutic Approaches for Online Support

Jackie uses person-centred work alongside evidence-informed methods to help people manage difficult feelings and practical challenges. Client-centred therapy focuses on providing an accepting, empathetic space where the client’s own goals and insights guide the pace of change - this approach helps people who need to build self-awareness, self-esteem, and emotional resilience. Cognitive Behavioral Therapy, or CBT, offers practical tools to identify and shift unhelpful thinking and behaviour patterns, which can be effective for anxiety, depression, and stress-related difficulties. Acceptance and Commitment Therapy (ACT) teaches skills to notice difficult thoughts and feelings with less struggle and to commit to action that reflects personal values - it can help when avoidance or rigid thinking limit wellbeing.

Selecting the right approach is part of the therapeutic process. Jackie works collaboratively with each person to explore their needs, goals, and preferences, adapting methods over time so the work fits the individual rather than forcing a single model. This collaborative stance helps identify what feels most useful and sustainable for the client.

Online therapy brings practical flexibility to this work. Sessions by video or phone allow face-to-face conversation from home, while live chat or text-based messaging gives alternative ways to communicate when speaking live feels difficult or scheduling is tight. These options increase accessibility and make it easier to maintain continuity of care as life circumstances change.