Joanne Lyons , BACP

Joanne Lyons trained in humanistic psychotherapy and was awarded a Diploma in Humanistic Psychotherapeutic Counselling in 2023. With five years of experience, she developed her skills during a trainee placement at a low-cost community counselling service in south-east London, supporting people facing anxiety, depression, stress, family conflict, trauma and abuse. She also volunteers with a bereavement charity, which has given her direct experience of working with grief and loss.

Joanne works from a person-focused stance, prioritising trust, approachability and a non-judgemental presence so clients feel listened to and heard. She aims to create conditions where people can begin to understand what is happening for them, feel safe enough to explore difficult material, and find new ways to respond to challenges in their lives. Her approach emphasises empowerment - helping clients to recognise options and make choices that fit their values and goals.

Joanne holds BACP, the British Association for Counselling and Psychotherapy, which reflects her professional affiliation. She is committed to providing a respectful, compassionate space in which clients can explore issues such as relationships, parenting, self-esteem, trauma, bipolar challenges, ADHD and other life changes.

Approaches that guide online support

Joanne works from client-centered and trauma-focused perspectives. Client-centered therapy focuses on creating an empathetic, non-judgemental relationship where the therapist listens closely and reflects the client’s experience - this approach helps with issues like low self-esteem, relationship difficulties, general stress and life transitions. Trauma-focused therapy offers structured ways to address the impact of traumatic experiences and abuse, helping people process distressing memories and reduce the ways those memories affect daily life.

Finding the right approach is part of the therapeutic process. Joanne collaborates with each person to explore their needs, goals and preferences, and together they decide which methods feel most helpful. This collaborative planning means therapy can adapt as the client’s priorities change over time.

Online sessions offer practical flexibility - clients can meet via video calls, phone sessions, live chat or text-based messaging depending on what suits them. These options make it easier to fit therapy around work, family and mobility needs and enable ongoing access to licensed professionals and therapists without requiring travel.