Marlene Jenas , BACP

Marlene Jenas is a person-centered therapist who supports people seeking clarity and reconnection when life feels overwhelming. She focuses on creating a compassionate and nonjudgmental space where clients can name and explore emotions that may be difficult to put into words. Many people she works with are dealing with grief, uncertainty, or transitions and benefit from gentle guidance as they process past losses and current challenges.

As a practitioner registered with the BACP - the British Association for Counselling and Psychotherapy, a UK professional body for counsellors and psychotherapists - she follows standards grounded in empathy and respect. In 45-minute sessions, Marlene emphasizes listening without unsolicited advice, allowing clients to set the pace and direction of their work. Her approach aims to help individuals feel heard and to build clearer understanding of their thoughts, feelings, and needs.

Beginning therapy can feel uncertain, and Marlene acknowledges that it is natural not to know what to say at first. She offers steady, patient support to help clients settle into the process and to explore topics such as bereavement, relationship concerns, self-esteem, and life changes. Taking this initial step is framed as an act of self-care, and Marlene is available to walk alongside clients as they pursue greater balance and insight.

Client-Centered Care and Online Therapy

Marlene practices client-centered therapy, an approach that centers on empathic listening, acceptance, and supporting clients to find their own insights. This method helps people process emotions, explore identity, and work through issues such as grief, relationship strain, and life transitions by emphasizing the client’s perspective and pace.

In sessions she offers a calm, responsive presence that encourages clients to lead the conversation while the therapist reflects and supports understanding. This collaborative stance can be particularly helpful for those who feel uncertain about what to say or who need space to untangle complex feelings over time.

Finding the right therapeutic approach is part of the process, and Marlene works with clients to identify what feels most helpful based on their needs, goals, and preferences. She approaches this as a partnership with licensed professionals guiding the work rather than prescribing a one-size-fits-all solution.

Online therapy options include video calls, phone sessions, live chat, and text-based messaging, offering flexibility to fit different schedules and comfort levels. These formats make it easier to access regular support from home or elsewhere, helping clients maintain continuity of care while balancing daily responsibilities.