Sarah Heyn , LCSW

Sarah Heyn is a licensed clinical social worker in Wisconsin who brings a thoughtful, strengths-based approach to counseling. She completed over four years of clinical work in a community clinic and a private Christian counseling office, complemented by two years of graduate internships at UW Hospital and the VA Hospital in Madison. Her clinical experience includes supporting adults facing depression, anxiety, low self-esteem, grief, relationship and parenting concerns, life transitions, ADHD, LGBTQ-specific issues, and challenges related to alcohol and drug use.

As a practitioner who identifies as client-centered, she views clients as experts in their own lives and aims to be a steady guide when stressors or symptoms feel overwhelming. Sarah combines clients' personal strengths with practical tools drawn from therapies such as Cognitive Behavioral Therapy, Solution Focused Therapy, and Interpersonal Therapy to develop individualized treatment plans aligned with each person's goals. She explains that, before concluding work together, clients will have an action plan to draw on when future stressors arise.

Sarah also models a work-family balance in her practice. She responds to messages on the platform Monday through Friday business days until 2 p.m., prioritizing evening or Sunday messages first thing the following work morning. Live video or phone sessions are offered between 10 a.m. and 2 p.m. each business day. She notes a limitation of the platform: she is unable to write letters for courts, lawyers, or medical professionals, though she can discuss how clients might advocate for themselves within those systems. Sarah is a Licensed Clinical Social Worker (LCSW), a credential that indicates formal training and state licensure to provide clinical therapy. She welcomes the opportunity to support people taking steps toward their goals.

Therapeutic approaches and online care with Sarah Heyn

Sarah practices from a client-centered framework, prioritizing the client's perspective and personal strengths as the foundation for change. Client-Centered Therapy focuses on empathetic listening and collaboration, helping people feel understood while they explore goals and values. Cognitive Behavioral Therapy (CBT) is used to help identify and shift unhelpful thoughts and behaviors through practical exercises and skill-building, and it often helps with anxiety, depression, and stress-related concerns. Dialectical Behavior Therapy (DBT) offers concrete skills for emotion regulation, distress tolerance, and improving interpersonal effectiveness, which can be especially useful for intense emotions and relationship challenges.

Choosing the right approach is a collaborative process. Sarah works with clients to evaluate which methods align with their needs, goals, and preferences, and she adapts the plan over time so it remains practical and relevant. Licensed professionals and therapists often combine techniques to fit each person's circumstances.

Online therapy offers flexible options for connecting - video calls, phone sessions, live chat, and text-based messaging - which can make it easier to attend sessions around work, family, or other commitments. These formats support ongoing skill practice, regular check-ins, and convenient access to care when in-person visits are difficult, while allowing therapists to tailor the pace and tools to each client's progress.