Shaun Marshall , NCPS

Shaun Marshall is a warm, empathetic, professionally qualified counsellor who supports adults and adolescents through a wide range of emotional and psychological challenges. She offers a non-judgemental space where people can explore thoughts, feelings, and life experiences while being genuinely heard.

Shaun is an accredited member of the NCPS, a professional accreditation that reflects adherence to recognised counselling standards and ethical practice. Her integrative method is tailored to each individual and draws on evidence-based therapies such as cognitive behavioural therapy (CBT), person-centred therapy, and solution-focused brief therapy (SFBT). She also uses a trauma-informed approach that emphasises safety and empowerment throughout the work.

She works with individuals facing anxiety, depression, trauma, grief, relationship difficulties, low self-esteem, and life transitions, and has particular experience supporting people affected by complex trauma, suicidal thoughts, and long-term emotional distress. Shaun practices in an inclusive, anti-discriminatory way that welcomes clients from all backgrounds and identities, and she collaborates with each person to rebuild resilience, clarify goals, and move forward with greater confidence.

Shaun's availability is Monday to Thursday 6pm to 9pm and Friday to Saturday 10am to 1pm UK time. Please note she does not offer messaging as a service.

Evidence-based approaches and the flexibility of online therapy

Shaun commonly draws on cognitive behavioural therapy (CBT), which helps people identify and change unhelpful thinking and behaviour patterns and is often used for anxiety, depression, and stress management. She also uses person-centred therapy, an approach that emphasises empathetic listening and supports clients to find their own insights and strengths, which can be helpful for low self-esteem, grief, and relationship concerns. Solution-focused brief therapy (SFBT) is another tool she employs to set clear goals and build practical steps toward change, suited to life transitions and focused problem-solving.

Choosing the right approach is part of the therapeutic process. Shaun works collaboratively with each person to determine which techniques best match their needs, goals, and preferences, and she adapts methods over time in partnership with the client. This collaborative stance helps ensure therapy is personalised and relevant.

Online therapy through video calls, phone sessions, live chat, or text-based messaging adds flexibility for people with busy schedules, caregiving responsibilities, or limited local options. These formats make it easier to access licensed professionals and to maintain continuity of care, while allowing sessions to fit around daily life and location constraints.