Susan Robb , BACP

Susan Robb is a warm, person-centred counsellor based in the United Kingdom with four years of professional experience. She works from a client-led stance, prioritising empathy, respect, and trust to help people explore their thoughts and feelings at a comfortable pace. Her core approach is person-centred therapy, and she also integrates a range of evidence-based therapeutic techniques to tailor sessions to each individual.

Susan has worked across schools, charities, and private practice, giving her a broad perspective on the kinds of challenges people bring to therapy. She supports clients dealing with stress, anxiety, family difficulties, trauma and abuse, depression, coping with life changes, addictions, and relationship concerns. Additional areas of focus include grief, intimacy-related issues, eating and sleeping difficulties, parenting, anger, self-esteem, career matters, bipolar condition, ADHD, compassion fatigue, and LGBT-related concerns.

Susan holds BACP credentials - membership of the British Association for Counselling and Psychotherapy - which reflects her commitment to professional standards and ongoing development. Sessions are shaped around what each person needs, with an emphasis on building a trusting therapeutic relationship from the first meeting. Her approach aims to create a supportive, non-judgmental space where people can be heard, understood, and guided toward clearer ways of managing life’s difficulties.

Person-centred and evidence-based support online

Susan Robb primarily practices person-centred therapy, a gentle, client-led approach that emphasizes empathy, active listening, and creating a non-judgmental space where people can explore their experience and make their own changes. This approach is well suited to issues such as anxiety, grief, relationship concerns, and self-esteem work because it focuses on understanding and validating the person’s perspective.

Alongside person-centred work, Susan draws on a range of evidence-based therapeutic techniques to tailor sessions to individual needs. That integrative stance means she adapts helpful strategies and exercises to address specific problems like stress, trauma responses, addictive patterns, or difficulties with sleep and eating, while keeping the client’s preferences central.

Finding the right approach is part of the therapeutic process. Susan works collaboratively with each person to identify which methods fit their goals, needs, and comfort level, and adjusts the plan as progress is made. Licensed professionals and therapists often take this flexible route to ensure the work stays relevant and effective.

Online therapy offers practical benefits for accessibility and scheduling. Video calls, phone sessions, live chat, and text-based messaging allow people to engage from home or elsewhere, fit sessions around work or family life, and maintain continuity when travel or other commitments are a barrier. For many clients, that flexibility makes it easier to start and sustain meaningful therapeutic work.